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Frequently Asked Questions

How To Play
General
Supercards
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Free Daily Award
Prize Winnings
Technical
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Common Issues
Terms of Service
Rules
Race to the Finish
Puzzle Room
World Champ Words
Badges
What is the Collection Bonus?

 

Every time you complete a Collection Set, you will receive a Bingo Bucks bonus, either Daily or One-Time bonus.

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What are Team Points?

 

Increase your Free Daily Reward by growing your Team and gaining Team Points. Get 1 Team Point for every game played or 100 Bingo Bucks spent per game. Each player can get up to a maximum of 10 Team Points per day and the Team Point counter will reset every Monday at Midnight EST. 

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Why are some of my numbers on my card marked in red and others blue?

 

Numbers that are marked in RED are needed for the winning pattern. Any numbers that are marked in BLUE were drawn but not part of the winning pattern. 

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What happens when I win?

 

If Bingo is called automatically for you then a winning notification will appear on your screen and any winnings will automatically be credited to your account.


You will be able to view all your winnings including merchandise and other virtual prize winnings by selecting the My Profile tab located at the top of the game. To view all recent credits that were made to your account, select the Balance History tab within the “My Stuff” section.

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What happens if I tie in a game?

 

If there is a tie, the system will randomly select the winner from amongst the tied bingo cards.


The rest of the winners will be divided amongst the remaining prizes until no prizes are left to win. 

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My problem is not listed here. What do I do?

 

Submit a Support ticket by going to http://bingoryzing.rockyou.com/Support/


Search through previous posts to see what other players are experiencing. To report a problem please give us as much detail as possible including dates, times, room as well as the Game ID so we can properly research your issue.


Our general response time is within 5 business days.

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How do I start playing?

 

You can play in Real Cash & Prize rooms to win real cash, or you can play in Bingo Around The World rooms to win virtual prizes.

 

From the Lobby, select the room you want to play in. You can choose either Play Manual or Play Auto. After your selection, you will automatically be taken to a Room.

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I selected a room and clicked Play. What do I do next?

 

Select the amount of Cards you would like to purchase to begin playing. In most rooms, you can choose up to four cards to play in one game! There are some games where you can play up to 100 cards in one game!

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What are Bingo Bucks?

 

You can use Bingo Bucks to place Blue Cards in any of the Bingo Around The World rooms.

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How can I get more Bingo Bucks?

 

You can earn more Bingo Bucks by watching sponsored ads, earning the daily bonus or purchasing them directly. 

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What are Gold Cards?

 

You can use Gold Cards to play in the Grand Gold Room for a chance to win real cash prizes. 

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How can I get more Gold Cards?

 

Gold Cards are available for free to all entrants.

 

Players can get more Gold Cards by logging in each day to collect your Free Daily Rewards and by watching sponsored video ads.

 

Players that live in eligible US States or Canadian Provinces can get more Gold Cards by winning them in games, watching sponsored videos or for free when purchasing a Bingo Bucks package.

 

Please see Official Rules to confirm if your US State or Canadian Province is eligible.

 

http://www.ryzing.com/rules.htm

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What is the difference between a Blue Card and Gold Card games?

 

When you play Bingo with Blue Cards, you can win Gold Cards, Bingo Bucks, Ryzing Tokens, and Collection Items. You can play Blue Card games in all the Bingo Around The World rooms. You can get Blue Cards by buying them with Bingo Bucks inside the rooms.

 

When you play Bingo with Gold Cards, you can win real cash, more Gold Cards and other valuable prizes. You can play Gold Card games in the Grand Gold Room. You can get Gold Cards by winning them in Bingo Around the World games and by loggin in and collecting your Free Daily Awards each day. You can also earn Gold Cards by watching sponsored video ads.

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What are Ryzing Tokens?

 

Ryzing Tokens are used to purchase Collection Items in any of the Bingo Around The World and some Special rooms. You can win Ryzing Tokens by getting a Bingo and by daubing the special green squares on Blue Cards.

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What is XP?

 

XP is Experience Points. You can gain XP by playing Bingo in any of the Bingo Around The World rooms. The more XP you earn, the faster you will Level Up and unlock new rooms to play!

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What are Collection Items and Collection Sets?

 

Collection Items are virtual prizes that can be won through Blue Card Bingo games. Each set is associated with a specific Bingo room and is composed of ten items.

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Which rooms can I play in to win real cash prizes?

 

You can win real cash prizes, as well as other giveaways, in any rooms under the “Cash & Prize Rooms” tab on the left hand side of your screen from the lobby. Generally, these are games that use Gold Cards. 

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What are the prizes I can collect each day in my Daily Awards?

 

You can earn Bingo Bucks and Gold Cards (if eligible). 

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How do I know if I can play to win real cash and prizes?

 

All players must be at least 21 years of age and be able to submit a valid government issued ID as proof of age and residency before claiming any cash prizes.


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What is a Single Strike game?

 

Single Strike games are played until one of your cards has won in the current round of Bingo. Once one of your cards has won, the rest of your cards are no longer valid to win more prizes. 

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How can I tell if I am playing a Single Strike game?

 

Single Strike games are notated by the text "Single Strike" located beneath the "Play" button and above the "Game Winners" area, before the next round begins. Currently "Single Strike" games are restricted to Real Cash and Prizes rooms; Grand Gold room and Treasure Hunt.

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Where can I find my Bingo profile?

 

You can access your Bingo profile in the top row of icons above the Bingo Bucks balance display by clicking "My Profile". 

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Do I have to spend money to participate in real cash games?

 

Absolutely not! These games are completely free!

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